May 11, 2013
We had some downtime yesterday for some users, and wanted to share a post-mortem on what happened.Early yesterday morning, we got some reports that some Xangans couldn't reach Xanga.com. We were able to quickly confirm it ourselves, and also confirm that traffic was significantly down. However, there were still a good number of users who *were* able to reach the website... we could see them showing up in our server logs. Plus the site came up for us on our iPhones, even though it was down on our PCs.So the servers were still up, but some users weren't able to reach them. That was a huge clue. About 3 anxiety attacks later, we were able to ascertain that most likely, the routing table on one of our bandwidth providers was broken. We got in touch with them and they were able to fix the issue... and service was restored to all.We have been exploring alternatives to our current hosting setup. More on that soon... but in the meantime, wanted to share this post-mortem with you guys. If you experienced any downtime yesterday, we are very sorry!Please let us know how the site is working for you now!
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