We're working on three fixes here at Xanga HQ:
Fix #1: Commenting or Editing in Internet Explorer - FIX COMPLETE!
We got some reports that since last week, some recent versions of Internet Explorer were having trouble commenting on some Xanga posts. We dug into it and were able to identify the bug.
As of this morning, this should now be fixed! Please let us know if it's working again for you!
Fix #2: Signing into the Xanga app, Part 1 - FIX COMPLETE!
Some users reported problems signing into the Xanga app. In some cases, this was due to really long passwords.
We rolled a fix for this last week, and so hopefully that's helped with mobile signin!
Fix #3: Signing into the Xanga app, Part 2 - PENDING
Some other users also reported problems signing into the Xanga app. It turns out that these users had certain characters in their passwords that the mobile app wasn't happy with (e.g. ampersands, plusses and question marks).
We will be rolling out a new version of the mobile app within the next week that should fix this up! If you'd rather not wait, you could always reset your password here:
* http://www.xanga.com/private/editemailpassword.aspx
Hope this helps, guys! Let us know if you're running into issues with any of the above, especially Fixes 1 and 2. Thanks!
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